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Shipping Policy

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using a variety of carriers. Shipping costs will be determined by the shipping location, amount of items, and total weight of items. Typically, most orders will be processed and shipped within 2-3 days if the item is in stock.Orders placed on Saturday or Sunday, will be processed on the next business day. Freight items may require more time. If we encounter problems with your order, we will notify you by email or telephone as soon as possible.

If an order is shipped using a "Free Shipping" method at checkout, we will choose the best carrier to ship the item based on cost and time. If you are located in one of our delivery zones we may be the ones delivering your item.

In some cases, we may ship items directly from the manufacturer. If this is the case, we will contact you within 1-2 business days.

Farrell Equipment honors all national holidays and we will not ship on these days. 

Upon shipment of your items you may receive a tracking number (dependent on carrier). You must provide a valid email during checkout in order to receive a tracking number.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Pick Up at Store orders

If you placed a Pick up at store order we will have it held behind the counter at the store specified during checkout. We will have your item available at the specified store for 14 days from the date of purchase. If after 14 days the item is not picked up we will return the item to stock and refund you item minus a 25% restocking fee. Contact us at esales@farrellequipment.net if you do not believe you can make it in the 14 day window.

If your order has arrived damaged, please click here.

**Alaska and Hawaii are subject to additional freight charges.**

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